Packs Deactivated??

I can't play with the packs I paid for. When I open up the game, I don't see any of them, and when I go to look at the marketplace, it says that all of them are deactivated.  I can't seem to find out why this is happening, and I have made sure that I have them downloaded. I have tried to repair it as well. I'm just lost on what I can do to fix this.