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IzzyR2603's avatar
IzzyR2603
New Novice
9 days ago

Game crash on Mac

Hello, my game keeps crashing. After a couple of minutes of playing my game just quits unexpectedly. I tested a clean game and everything was fine. Then I created a new save, and everything was fine, so I moved a copy of my saves into the game and started playing, but my game quit. I'm not really sure what to do now. 

The only thing that I can say I do is zoom in and out, and it quits (I think that's the issue), but even then, that doesn't sound like it can cause my game to keep quitting on me. Should I try and put a copy of an older save and see if this still happens?

I do use mods and CC, but all was removed, game repaired and I started a clean game-> still happening

My Mac fulfills all minimum requirements -> still quits

crashing

2 Replies

  • IzzyR2603's avatar
    IzzyR2603
    New Novice
    9 days ago

    Update: None of my saves from the past week or two loads in this new game. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    9 days ago

    IzzyR2603​ 

    ISSUE 1:
    Just to be clear, a brand new save in a clean folder loads no problem but your previous saves which you have played with Mods are not loading? Are any of your saves dependant on Mods to work?

    Could you start with a new Sims 4 folder again, copy one of your broken saves into the new saves folder, attempt to load the game then quit. Is there a LastException or lastCrash file in the Sims 4 folder? If so please copy/paste the contents into a post here. It may be that your Mods broke after the patch last week and in turn this has broken your saves if there was data dependant on the Mods to properly work.

    ISSUE 2:
    As for the zooming causing crashing, which specific model Mac do you have? Apple > About This Mac and please include the specific version of macOS. Does this happen in a brand new save in a brand new clean Sims 4 folder too? Does it happen on all Lots or only specific ones such as Residential or Community?

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