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BearGamerGirl's avatar
BearGamerGirl
5 years ago

Game Crashes When Trying to Load Save Files After 10/6/2020 update - Mac

Product: The Sims 4 Platform: Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.67.45.1020 What ...
mac
BearGamerGirl's avatar
BearGamerGirl
5 years ago

@Bluebellflora Sorry for some reason when I initially refreshed this page it did not load this message and I'm just now seeing it. I've attached the last crash exception file here. I'm not very tech-savvy so please let me know if this is the wrong file.

Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago
@BearGamerGirl

I don't see an attachment. You can copy and paste the text from the lastCrash report into a post here if you like instead of attaching it. You can open the file with TextEdit.
  • BearGamerGirl's avatar
    BearGamerGirl
    5 years ago
    @Bluebellflora sorry for the late response. This is what was in the last crash report:

    <?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>d16ba90888a0f6a15f83289d</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-10-11 15:46:40</createtime><buildsignature>Local.Unknown.Unknown.1.67.45.1220-1.200.000.468.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xf16d40</categoryid><stack> 0xf16d40 0x35fd 0x04 0x7f808 0x7eac6 0x8b699 0x7edf8 0xa0d9 0x20da6 0x22879 0x10f249e 0x19630ee 0x1963660 0x19bca6b 0x19bc14b 0x2f7e62 0x4e6429 0x4e87b9 0x19b7509 0x1a047ed 0xfac6a5 0xe09a28 0x3055 0x1d92</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 66.43<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x4bebcb10<br />Origin Version: 10,5,84,43866<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.5 (Build 19F101) GPU: Intel UHD Graphics 617 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x105c5d000,'The Sims 4' 0x7fff68f2c000,'libsystem_platform.dylib' 0x0,'' 0x7fff68d86000,'libsystem_c.dylib' 0x7fff68d86000,'libsystem_c.dylib' 0x7fff343c6000,'Metal' 0x7fff343c6000,'Metal' 0x7fff343c6000,'Metal' 0x7fff27855000,'AppleIntelKBLGraphicsMTLDriver' 0x7fff27855000,'AppleIntelKBLGraphicsMTLDriver' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4' 0x105c5d000,'The Sims 4'(/baseaddr)</contextdata></report>

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