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Bluebellflora's avatar
Bluebellflora
Hero+
7 months ago

Game crashing or not loading especially after updating? Post here.

If your game is crashing or not launching after recently updating it please try the two most basic and fundamental steps to resolve it before posting: Repair the game in EA App Test a new clean...
crashing
812126's avatar
812126
Seasoned Newcomer
7 months ago

I need help, I have tried everything this original post has said to fix my game and it still isn't working here are the features of my Mac.

Mac Model: MacBook Air 

Year: 2020

MacOs Version: Sequoia 15.4.1

Memory: 8 GB

Storage Available: 112.82 GB out of 499.96 GB

 

Bluebellflora's avatar
Bluebellflora
Hero+
7 months ago

812126​ 

Thanks. Could you also post a screenshot of the contents of the Sims 4 folder in Finder please?

  • 812126's avatar
    812126
    Seasoned Newcomer
    7 months ago

    Here's the folder, thanks for your help. Anytime I would click to open the Sims 4 it would bounce in the dock like it was opening then it would stop then EA would pop back up. 

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      7 months ago

      812126​ 

      Thanks but you haven't properly tested a clean game. See no. 2 in the opening post and follow the instructions. 

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