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Anonymous's avatar
Anonymous
8 years ago
Approved

Game not starting

Hello! So for about a week now my game has not been able to start ,first I had broken cc/mods it alway paused on the first loading screen and now since I fixed that, when I go to launchpad to open TS4 it says:

"The last time you opened the sims 4, it unexpectedly quit while reopening windows. Do you want to try to reopen windows again?

(Don't reopen) (Reopen)

Either one I click leads me to the same thing:

The Sims 4 quit unexpectedly 

Click reopen to open the application again. This report will be sent to Apple automatically

Show details    OK     Reopen

mac

20 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I've tried to repair it when it first happens I'll try again though

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    The option isn't coming up for some reason

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    8 years ago
    @emmyxsims

    Ok. Please can you try this:

    In your Applications folder right click on the Sims 4 app and select Show Package Contents.
    Navigate to Contents > Mac OS.
    Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
    Now open Origin, click on The Sims 4 in your Games Library and click on Download.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Okay, I'll try it but first will it remove anything because my last save was over a year ago but if it comes to that I will just move to trash.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    When you said navigate from contents to Mac os, how do you do that because I right clicked it and it won't come up with the other options

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    8 years ago

    @emmyxsims

    You right click on the game in your Applications folder and select Show Package Contents. In the Finder window that opens go to Contents > MacOS. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I finally had time to do it, I'm currently re downloading, it says it's taking 1hour and about 45minutes, is that normal?

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Nevermind, It shortened to 40 minutes.

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