Forum Discussion
Phantomlover1717
9 years agoLegend
@iGorillaz oh well in that case, I've moved your post to the Mac forum.
EA_Mai
EA Staff
9 years agoHi @iGorillaz,
Thanks @Phantomlover1717.
@iGorillaz Instead of doing the dxdiag, which is only for Windows users, could you share with us your Mac's specifications? That would be useful 😉 You can find instructions on how to get the information in this post: http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/td-p/4612394#M162
Thanks,
Mai
- ApprovedAnonymous9 years ago
Thanks for responding so fast! 🙂
- EA_Mai9 years ago
EA Staff
Hi @iGorillaz,
Thanks for that information! Could you use the 'Software update...' button in there to make sure your graphics drivers and your system are up to date?
-Mai