Game won't launch
I was told by EA Help to make a post here to see if anyone in the community might be able to help with this issue. I recently installed the game for the first time, but every time I try to open it, ...
Forum Discussion
uhenishi Thanks. You say there was nothing in the folders. Was the Sims 4 folder recreated in the Documents > Electronic Arts folder when you attempted to launch the game?
yes, it does make the folder in my documents when i launch the game, it just won't open the game itself
Thanks. Could you post a screenshot of the contents of the newly created Sims 4 folder? Sometimes not all the required files and folders are created which can result in your issue.
like this?
uhenishi perfect, thanks! Trash the scratch folder in saves. The game creates that folder when it launches but then it auto deletes when the game is closed. It can sometimes interfere with the game subsequently relaunching.
