Hi, I tried to delete these folders and then repair the game, but they just seem to return there after the repair which then of course still leaves me with the same error message. If I try launching the game after deleting those folders without repairing the game, it still gives me the same error message.
Ok.
I followed all the steps and I'm still getting the same error 😢
and did those two erroneous folders reappear? Could you post another screenshot of your external drive so I can see the installation please.
Try a clean Sims 4 folder by renaming the current one in Documents > Electronic Arts. Does it now launch?
Bluebellflora
I renamed the folder in Documents, but I still got the same error message. I then repaired the game again, but I'm still getting that same error message. Thank you very much for your help already!
