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claireivey258's avatar
claireivey258
6 years ago
Solved

I don't have a sims 4 folder in my electronic arts folder

So I have been trying to download cc for my sims for a while but nothing will work. I did have a sims 4 folder in the electronic arts folder at one time and was able to put things (ending in .package) in my mods folder but they never showed up in my game, I even made sure that I went to game options and checked the boxes for cc. So I thought I'll just uninstall the game and reinstall and I'll get a new folder in my electronic arts, but one never showed up. I made sure to run the game (from online answers) but nothing still. I then tried to follow the iCloud path because mine is kind of messed up, but that wasn't the issue as my documents aren't uploaded to the cloud. When I do try and click documents in my finder the message "'Documents' can’t be opened because the original item can’t be found." so I figured just search in the spotlight (that's how I got to the folder before I uninstalled) and a few different things happen: 1- When I search documents a whole bunch of empty folders comes up. 2- When I search sims 4 all that comes up is a folder with a bunch of blank docs and box looking things. 3- Then when I search for electronic arts, it comes up as empty.

Please help!!

mac
  • Bluebellflora's avatar
    Bluebellflora
    6 years ago

    @claireivey258 

    Thanks, that's great 🙂

    So this line:

    /Users/claireivey2//Documents/Electronic Arts/The Sims 4

    shows us that your Sims 4 folder is in the Electronic Arts folder which is in your Documents folder in your Mac user account. In a Finder window can you see the little house icon with your user name next to it? If you click on it you should see the Documents folder in the Finder window. 

5 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago

    @claireivey258

    Can you please go into Applications > Utilities and open Terminal. In the command line prompt please copy and paste the following line and then hit enter:

    find ~/ -name "The Sims 4"


    Give your Mac a little while to populate the results. If it seems like it is not doing anything don't worry. Once it has returned the results please select them and copy and paste here. I don't need all text form that window, just the search results.

  • claireivey258's avatar
    claireivey258
    6 years ago

    find: /Users/claireivey2//Library/Caches/com.apple.ap.adprivacyd: Operation not permitted

    /Users/claireivey2//Applications/The Sims 4.app/Contents/MacOS/The Sims 4

    /Users/claireivey2//Applications/The Sims 4.app/Contents/Resources/The Sims 4.app/Contents/MacOS/The Sims 4

    find: /Users/claireivey2//.Trash: Operation not permitted

    /Users/claireivey2//Documents/Electronic Arts/The Sims 4

    Claires-MacBook-Pro:~ claireivey2$ 

    there was a lot more above it that was similar, tell me if you need that as well

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago

    @claireivey258 

    Thanks, that's great 🙂

    So this line:

    /Users/claireivey2//Documents/Electronic Arts/The Sims 4

    shows us that your Sims 4 folder is in the Electronic Arts folder which is in your Documents folder in your Mac user account. In a Finder window can you see the little house icon with your user name next to it? If you click on it you should see the Documents folder in the Finder window. 

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