I have been having trouble with my sims 4 lately (hasn't been able to open since November) and I think it's my computer.
However, I just saw that sims 4 wan't even showing up in my applications folder on my macbook pro, but it's in my electronic arts folder and showing up on origin. Is there anyway I can get it back?
Is there a folder called Sims 4 in your Electronic Arts folder? Or the game app? Can you post a screenshot?
Thanks. Can you do a Spotlight search for The Sims 4? Once you see the App hold down the CMD key and it will show you the file path. It should be the top hit.
Well, let's see if we can fix it 🙂
Can you right click on the game in your Origin game library and select repair game?
If that doesn't work please run the Origin reset tool then try again.
Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Ok. Can you uninstall the game, reset Origin then launch Origin and download and install the game again? Have you checked where games are being installed to in Origin > Preferences > Installs & Saves?
Why do you think your Mac is broken?
Im uninstalling and reinstalling now. the photo is my installs and saves
i might have worded that funny. It's it that i think my mac is broken. I just think that the problem is with the mac itself and not origin or the game, but i still have a little hope of fixing it. i had someone try to fix it last december and it didnt work, but im willing to do anything at this point
That looks fine 🙂 Please can you provide more information about your Mac, that may help too. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Hopefully the complete uninstall and reinstall will work.
