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EA_David's avatar
EA_David
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6 years ago

Information for Mac users running macOS Lion (10.7)

Dear Simmers,   We hope you’re all doing well. If you are a Mac user, please read the below! If you currently play The SimsTM 4 and run macOS Lion (10.7) there will be important changes you ne...
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dzm06's avatar
dzm06
6 years ago
@bsblover89 What errors did you get? What Mac are you on (can you provide CPU and GPU info)?
bsblover89's avatar
bsblover89
6 years ago

The first error I got was unable to start up and migrate data then after that one another showed up telling me I needed to download the legacy edition in order to keep playing. The photos below are my computer specs 

however being a computer that is almost 10yrs old it does not come with metal graphics which I am aware is what they will be further supporting in future sim updates. 

  • dzm06's avatar
    dzm06
    6 years ago
    @bsblover89 Do you happen to know exactly what the migration error said? And what did it look like (were there a bunch of numbers along the bottom, or was it an Origin-looking window, or a macOS looking window)?
    • bsblover89's avatar
      bsblover89
      6 years ago

      The photo below was the error I got upon trying to open the game

      • dzm06's avatar
        dzm06
        6 years ago
        @bsblover89 Thank you!

        If you go to your Documents/Electronic Arts directory, do you have "The Sims 4" and a "The Sims 4 Legacy Edition" folders? If you do, what happens if rename "The Sims 4 Legacy Edition" to something else, then copy/paste "The Sims 4" folder and rename the copy to "The Sims 4 Legacy Edition", then start the Sims? Do your old saves, etc appear?

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