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EA_David's avatar
EA_David
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6 years ago

Information for Mac users running macOS Lion (10.7)

Dear Simmers,   We hope you’re all doing well. If you are a Mac user, please read the below! If you currently play The SimsTM 4 and run macOS Lion (10.7) there will be important changes you ne...
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dzm06's avatar
dzm06
6 years ago
@bsblover89 Do you happen to know exactly what the migration error said? And what did it look like (were there a bunch of numbers along the bottom, or was it an Origin-looking window, or a macOS looking window)?
bsblover89's avatar
bsblover89
6 years ago

The photo below was the error I got upon trying to open the game

  • dzm06's avatar
    dzm06
    6 years ago
    @bsblover89 Thank you!

    If you go to your Documents/Electronic Arts directory, do you have "The Sims 4" and a "The Sims 4 Legacy Edition" folders? If you do, what happens if rename "The Sims 4 Legacy Edition" to something else, then copy/paste "The Sims 4" folder and rename the copy to "The Sims 4 Legacy Edition", then start the Sims? Do your old saves, etc appear?
    • bsblover89's avatar
      bsblover89
      6 years ago

      Nothing does everything was erased but I luckily found out my other computer that’s a windows meets all further requirements so I just re-installed on there and started over. I appreciate all the help trying to get it working on my MacBook 🙂

      • dzm06's avatar
        dzm06
        6 years ago
        @bsblover89 I'm glad you're running again, but I'd still really like to know what happened to the saves and stuff on your Mac. Would you mind still trying some things?

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