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EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
6 years ago

Information for Mac users running macOS Lion (10.7)

Dear Simmers,   We hope you’re all doing well. If you are a Mac user, please read the below! If you currently play The SimsTM 4 and run macOS Lion (10.7) there will be important changes you ne...
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bsblover89's avatar
bsblover89
6 years ago

The photo below was the error I got upon trying to open the game

dzm06's avatar
dzm06
6 years ago
@bsblover89 Thank you!

If you go to your Documents/Electronic Arts directory, do you have "The Sims 4" and a "The Sims 4 Legacy Edition" folders? If you do, what happens if rename "The Sims 4 Legacy Edition" to something else, then copy/paste "The Sims 4" folder and rename the copy to "The Sims 4 Legacy Edition", then start the Sims? Do your old saves, etc appear?
  • bsblover89's avatar
    bsblover89
    6 years ago

    Nothing does everything was erased but I luckily found out my other computer that’s a windows meets all further requirements so I just re-installed on there and started over. I appreciate all the help trying to get it working on my MacBook 🙂

    • dzm06's avatar
      dzm06
      6 years ago
      @bsblover89 I'm glad you're running again, but I'd still really like to know what happened to the saves and stuff on your Mac. Would you mind still trying some things?
      • bsblover89's avatar
        bsblover89
        6 years ago

        As much as I would love to I unfortunately uninstalled the game from my Mac today after the install. I happen to think I might have accidentally deleted a folder which may have been the cause of loosing my game data 

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