Forum Discussion
Bluebellflora
8 years agoHero+
Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/4756624/highlight/true#M4
- ApprovedAnonymous8 years ago
OS 10.11.6
mid 2012 13" MacBookPro
2.9GHz i7 with Intel HD graphics 4000 1536MB
4GB ram
I have no anti virus
Only Supernatural is installed
it is a fresh install of Sims 3 no Mods and is up to date
- Bluebellflora8 years agoHero+
Great, so your Intel graphics are supported which is good. Can you set up a new user account on your Mac and try and play in that account?
- ApprovedAnonymous8 years agoSo Oddly it works fine in a new user, till I actually try to log in to my EA account then it crashes every time I hit enter to log in. It does not kernel panic though just the application closes.