Forum Discussion
Yes, I am having precisely the same issue as 21AMMA, which began immediately after the Sims 4 game update auto-installed on 04/19/2023. I have no mods or custom content installed, and also have an Apple M2 computer. I ultimately uninstalled Origin and Sims 4 after backing up save files, then erased my Mac and started with fresh installs due to not being able to launch the game after graphics issue initially presented itself. After doing all of that Sims 4 was able to actually launch again, but still no option to edit resolution and full-screen mode is unusable. I am also no longer seeing the "unable to confirm graphics card" error message after erase and reinstall but in-game graphics issue is of course the same as before when the graphics card warning first appeared.
My system:
Apple M2 Pro
16 GM Memory
MacOS Ventura 13.3.1
Graphics:
Apple M2 Pro:
Chipset Model: Apple M2 Pro
Type: GPU
Bus: Built-In
Total Number of Cores: 16
Vendor: Apple (0x106b)
Metal Support: Metal 3
Used with External Monitor:
DELL P2422H:
Resolution: 1920 x 1080 (1080p FHD - Full High Definition)
- GingerbredPalace3 years agoRising Novice@Bluebellflora Yes! 24” Dell Monitor
- Bluebellflora3 years agoHero+@GingerbredPalace
Thanks 🙂 Merged into the main thread on the issue. It seems to be a bug since the 18 April patch, maybe related to the Apple silicon update. Whether it's an Apple bug to fix generally (lots of threads on Mac mini silicon resolution issues on the Apple forums) or EA is debatable but the workaround is to disable Retina in the in-game graphics options.- GingerbredPalace3 years agoRising Novice@Bluebellflora Thanks so much!!