Mac Sims 3 EPs say they're installed when they aren't

@CPUGenuis

You don't need to launch Sims 3 through Origin - have you tried opening it via your Applications folder?

Well I can run The Sims 3 with Ambitions, but because Origin is all weird I can't even redownload the installers for World Adventures or Generations.

To be clear, World Adventures and Generations are not installed or even downloaded despite it saying that they are installed. That is the issue here.

@CPUGenuis

Please run the Origin reset tool and then try downloading and installing again - https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac

I just did that again and it still thinks that World Adventures and Generations are both installed, despite the play button being greyed out.

@CPUGenuis

And you've never, ever had WA and Generations installed on your Mac?

I've had them installed on my computer. I had the base game, WA, Gen, and Amb all installed in probably the wrong order. It didn't work and I deleted the folder instead of using the uninstaller tool. I completely forgot about that until now. 

Do you think it could be, like, a product registration problem with EA/Origin?

@CPUGenuis

Using the Uninstaller leaves behind files that you MUST get rid of before attempting a new install. You have to uninstall it manually 🙂

I've done that too (great website btw).

I'm on support with EA right now. If they can't figure out what is going on I'll go ahead and retry that again.

@CPUGenuis

Cool, let me know if they get you working again. I would be inclined to completely uninstall the whole game and Origin and start all over again.

It turns out that despite my hardest efforts to delete every library file for Origin/Transgaming something must have made it's way through. EA had me create a separate user, sign into origin, and start the download from there. I figure I'll be able to download and install everything from the other profile and then play from my normal profile.

Have you had that happen before, @Bluebellflora ?