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watk96's avatar
watk96
5 years ago

MacBook Air excruciating loading times after new install

After downloading Parenthood last week, my game is now taking an excruciatingly long time to load (like at least 10 minutes per screen). I've done all the usual things like clearing Origin Cache, rem...
mac
Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago

@watk96 

Thanks for the screenshots but they don't provide all the info. Just click on the Apple then About this Mac and provide all the info in the window, minus the serial key 🙂

Clearing Origin cache isn't enough on a Mac, we have a reset tool that gets rid of all necessary files - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

After running the reset tool please move your whole Sims 4 folder to the desktop and launch a brand new clean game with none of your previous data. How is it?

  • watk96's avatar
    watk96
    5 years ago

    Hi, thanks for this!

    Having done all that and started a totally new folder it does seem to have got a bit quicker.

    I've attached a screenshot of the About this Mac.

    I guess I'll put my original Sims 4 folder back in and see if it works okay with my old saves now?

    Thanks!

    • watk96's avatar
      watk96
      5 years ago
      @watk96 Okay so it's still taking ages with my old saves. Tried removing mods and cc and it seems somehow slower...
      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        5 years ago
        @watk96

        Are your saves quite old? How big in size are they?

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