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moonduster01's avatar
moonduster01
Seasoned Newcomer
17 days ago

Mouse Pointer Freezing

While playing as a sim in The Sims 4, I cannot move my overhead game view forward via my mouse pointer. I can only adjust my "sky" pov to the left, right, and down via my mouse. And, often when I try to move to the left, my mouse gets "stuck" and glitches, then appearing at the bottom of my screen. However, using the arrow keys does work.

I think this may be related to upgrading to macOS 26.0, as I had played The Sims right before I updated and was not experiencing this problem.

10 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 days ago
    useramn wrote:

    I would also add that when I add items from the build buy to a lot, it randomly adds extras of that item.

    I highly doubt this is related to the cursor freezing issue. Please post in Gameplay or Bugs if you cannot find a thread already started on that issue, or Mods if you play a Modded game.

    Which specific model Mac?

    Apple mouse/trackpad or 3rd party?

  • useramn's avatar
    useramn
    Rising Newcomer
    6 days ago

    I am experiencing the same issue. I didn't really think about the update to OS 26. I would also add that when I add items from the build buy to a lot, it randomly adds extras of that item. Sounds like we might have to wait for EA to update the game for the new OS. 

  • UGHMoodPoisoning's avatar
    UGHMoodPoisoning
    New Novice
    8 days ago

    I tried scrolling in fullscreen mode with game mode enabled and disabled, and that did not make a difference. Same thing with vsync. I think because Apple altered the menu bar, I believe that is why I'm unable to scroll forward in my game. Whenever I move the cursor up, the pointer changes to Apple instead of the Sims 4 pointer. However, when I click a couple times at the top with the Apple pointer, it changes into the Sims 4 magnifying glass icon, and the magnifying glass allows me to scroll forward. For now, I will use this method. You guys should try this method in your game moonduster01​ heygwenpool​ 3j4pwzw4j65y​ 

     

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    9 days ago

    UGHMoodPoisoning​ moonduster01​ heygwenpool​ 3j4pwzw4j65y​ 

    Good that at least there's a workaround to play in windowed mode. I always play in windowed mode so will see if I can repro by changing to fullscreen at some point.

    When experiencing this in fullscreen mode do you have Game Mode enabled or disabled (thanks UGHMoodPoisoning)?

    Can you also toggle vsync on/off in the in-game graphic options and test in fullscreen to see if it makes a difference? 

  • Experiencing the exact same issue. My mouse pointer also gets stuck at the side and bottom of my screen. 

    macOS 26.0, using the Macbook's trackpad.

  • UGHMoodPoisoning's avatar
    UGHMoodPoisoning
    New Novice
    9 days ago

    Model: A2442

    Troubleshooting:

    • Took mods out
    • Repaired
    • Tried different display resolutions on my Mac and in the game
    • Turned on window mode then back to full screen
    • Turned off Retina display
    • Tried different settings for the menu bar
    • Restarted my Mac
    • Turned off game mode

     

    The issue still persists. At least in windowed mode, the glitching stops. But I can only scroll with my cursor within full screen mode.

  • 3j4pwzw4j65y's avatar
    3j4pwzw4j65y
    Seasoned Newcomer
    10 days ago

    I'm having the exact same problem right after updating to macOS 26.0
    Never had this issue before updating. I've tried adjusting my resolution and toggling edge scrolling on and off but that hasn't fixed it. The only way I can get top edge scrolling to work and the cursor glitching to stop is by playing in windowed mode.