Forum Discussion
I don’t think I can run a dxdiag because I’m on an iMac.
@oreosimmer01 Okay. I'm not a Mac user so we may need to call for more help. Try the steps here to provide your System Profile.
https://support.apple.com/guide/system-information/system-information-user-guide-syspr35536/mac
- 3 years ago
Model Name: iMac
Model Identifier: iMac21,1
Model Number: MGPM3LL/A
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Memory: 8 GB
System Firmware Version: 8419.41.10
OS Loader Version: 8419.41.10
Serial Number (system): H4TG114LQ6W9
Hardware UUID: 3458BFC4-5A60-5E67-AE9B-41D6D7CBAFD7
Provisioning UDID: 00008103-001E08860AF1001E
Activation Lock Status: Enabled
- JonaO7033 years agoHero
@oreosimmer01 Thank you for that information but I've been told that what's needed is for you to click on the Apple in the menu bar then About This Mac. Please provide that information here.
Apologies for not asking for the right thing. As I said, I'm not a Mac user. However, your post has been moved to the Mac forum and someone will be able to help you here. I do hope you are able to resolve the issue soon!
- 3 years ago
I screenshot the information.