No permission to access a memory

Question

Hi, I've been having this problem since the Life and Death expansion pack came out I have taken out all my mods and put them back in a little at a time but my game crashes and says it is trying to access a memory it does not have permission to access, I have tried everything, clearing my cache, uninstalling my game and installing it again and repairing my game. I am going crazy and I am not computer savvy, I have spent a ton of money on this game so I would appreciate it if anyone could help! I also don't know how to send in a request to EA so I don't know if this is the way to do it. My computer is a M1 2020 Mac Pro and the MacOS is Sequoia 15.1.

bluebellflora · Answer

@awesomegirl3124 Can you post an screenshot of the error message please.

awesomegirl3124 · Answer

@BluebellfloraI tried hitting reply and it wouldn't let me so I pressed quick reply and this is the first part of the crash report that comes up as soon as my game crashesProcess: The Sims 4 [7027]Path: /Applications/EA Games/The Sims 4.app/Contents/MacOS/The Sims 4Identifier: com.ea.mac.thesims4Version: 1.0 ⚽Code Type: ARM-64 (Native)Parent Process: launchd [1]User ID: 501Date/Time: 2024-12-10 22:27:52.4896 -0500OS Version: macOS 15.1 (24B83)Report Version: 12Anonymous UUID: 0C93B129-B346-15C4-9D91-5A59BC2DA808Sleep/Wake UUID: 18E9D67F-B376-457C-A758-7C2D323BD310Time Awake Since Boot: 21000 secondsTime Since Wake: 5356 secondsSystem Integrity Protection: enabledCrashed Thread: 23Exception Type: EXCBAD__ACCESS (SIGSEGV)Exception Codes: KERNINVALIDADDRESS at 0x0000000439a83b98__Exception Codes: 0x0000000000000001, 0x0000000439a83b98Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11Terminating Process: exc handler [7027]VM Region Info: 0x439a83b98 is not in any region. Bytes after previous region: 13925273Bytes before following region: 9503848REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGIONDETAILVM_ALLOCATE 438908000-438d3c000 [ 4304K] rw-/rwx SM=PRV---&gt; GAP OF 0x1658000 BYTESVM_ALLOCATE 43a394000-43b394000 [ 16.0M] rw-/rwx SM=PRV

bluebellflora · Answer

@awesomegirl3124&nbsp;

It’s not a game message, that’s an OS report.

Follow these steps to launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163

Does it still happen with none of your current user data in the new Sims 4 folder?

awesomegirl3124 · Answer

Hi, I have done this and I think now it only crashes when I am in CAS for a long time, I can play the game regularly but whenever I spend a long time in CAS mode it will&nbsp;unexpectedly quit

awesomegirl3124 · Answer

https://docs.google.com/document/d/1pbrLQO0oqPzE0Cf-p6wuRbM3a5eitpa7QFhotGHbgmI/edit?usp=sharing

This is the crash report that pops up immediately when my game crashes, I put it in a google doc so it would be easier.

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No permission to access a memory

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