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sydthesquid26's avatar
6 years ago
Solved

Origin Mac creating New Electronic Arts Folder

Hello, I have attempted to move my game from my documents folder to an external hard drive. I followed these instructions:

  1. In Origin > Installs & Saves > Game Library Location click on Change Folder 
  2. In the left side click on Computer then double click on the '/' that appears next to a picture of your hard drive in the right side. You should see four folders in the right now - Applications, Library, System, Users.
  3. In the field at the bottom, where it says Directory, type in /Volumes/[the name of your external] then hit Enter. For example, my external is called Backup and shows Backup when plugged in in Finder, so the file path is /Volumes/Backup.
  4. The window will disappear and reappear again but you may not see your external. That's ok, quit Origin then reopen it. You should get a Gatekeeper message popping up asking for Origin to have permission to access files on a removable volume. Just click Ok.
  5. Now repeat steps 1 to 3 and you should see the contents of your external in the window.

However, when I open the game, it starts a fresh game, no saves or mods in my documents folder... not my external hard drive. (I backed up my game to a different location so not a huge sweat). I have a rather large mod folder and lots of saves, I want to move it to free up space on my computer. Any help is appreciated

  • puzzlezaddict's avatar
    puzzlezaddict
    6 years ago

    @sydthesquid26  How is your USB formatted?  You can find out by opening Disk Utility (Applications > Utilities > Disk Utility), shoosing the USB in the left panel, and clicking the Info icon.

    If the USB is FAT32 (exFAT or MS-DOS (FAT)), that's why the mods don't work.  For reasons we don't quite understand, Sims 4 .package files read as corrupted when on a FAT32 external drive or USB.  Interestingly, Sims 3 .package files work fine, so it's not that the format is unsupported overall.

    You can reformat the USB, although you'll need to erase it to do so.  Mac OS Extended (Journaled) worked fine for me when I tested: the mods and custom content loaded and were usable in-game.

10 Replies

  • @sydthesquid26  The procedure you described is for moving the game's installed program files (the game itself, which normally sits in Applications), not the user data folder in Documents\Electronic Arts.  If you move that folder, the game won't be able to find it and will just create a new one, as you've seen.

    To move the user data folder, you'll need to use a symbolic link.  Please back up your content before trying this, just in case something goes wrong.

    https://bluebellflora.com/saving-your-sims-4-folder-to-an-external-drive/

  • sydthesquid26's avatar
    sydthesquid26
    6 years ago

    Okay so after attempting this, the folder moves to the hard drive but it still in the documents folder and doesn't show up as an Alias. I followed all the steps exactly. 

    ps thanks for helping 🙂

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @sydthesquid26  Please post a couple of screenshots of what you're seeing.  You can hit cmd-shift-4 and drag your cursor over the section of screen you want to capture.

  • sydthesquid26's avatar
    sydthesquid26
    6 years ago

    after following the steps:

    the first screenshot is what is on my external hard drive

    the second screenshot is my documents folder

    the third is terminal after inputting the commands

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @sydthesquid26  I have no idea what's going on with the first Terminal command, since I can't see the exact command you entered that led to all those errors.  But if your Electronic Arts folder is already on your external, there's no need to move anything else.  If certain files didn't get copied over, you can move them manually.

    Furthermore, you already have an Electronic Arts folder in Documents, so Terminal can't create a symbolic link with the same name in the same location.  Move or delete that Electronic Arts folder (make sure there's nothing in it you need first), then try agian to create the symlink.

    It may also help to disable iCloud's auto sync feature.  Your screenshot shows your iCloud drive is full, and you wouldn't want your symlink synced anyway.  You can still manually move files to cloud storage, just don't let it automatically sync the contents of Documents.

  • sydthesquid26's avatar
    sydthesquid26
    6 years ago

    @puzzlezaddict  Okay so I finally got it to show up as an Alias folder, but the game won't open unless I erase all my mods. This is the message I'm getting.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @sydthesquid26  How is your USB formatted?  You can find out by opening Disk Utility (Applications > Utilities > Disk Utility), shoosing the USB in the left panel, and clicking the Info icon.

    If the USB is FAT32 (exFAT or MS-DOS (FAT)), that's why the mods don't work.  For reasons we don't quite understand, Sims 4 .package files read as corrupted when on a FAT32 external drive or USB.  Interestingly, Sims 3 .package files work fine, so it's not that the format is unsupported overall.

    You can reformat the USB, although you'll need to erase it to do so.  Mac OS Extended (Journaled) worked fine for me when I tested: the mods and custom content loaded and were usable in-game.

  • Tay_Glizzy27's avatar
    Tay_Glizzy27
    5 years ago

    Im having the same problem! I did everything that he was telling u to do and its still not working. This may sound like much but could u make a small video for me on how u got yours to work?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Tay_Glizzy27  I don't know who you're asking, but it's unlikely the other people in this thread will see your comment, and I don't make videos.  I can try to help though, if you explain the issue you're having and its context.  Please post a screenshot of any error message you get as well.