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oliviafoster96's avatar
oliviafoster96
6 years ago

Re: “Your download has been paused” - Help!

@Bluebellflora that's what I thought too! and all the solutions Ive looked for are for PC users haha, bought all legit off origin + a few expansions, no proxy or VPN. Had the game all installed and working about a year and a half ago and needed to uninstall to make room, its this time around that it been giving me issues

6 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @oliviafoster96

    It really is a bit crazy! Is your user account on your Mac an administrator account? If so then try the following:

    Back up your Sims 4 folder (just in case) then run the Origin reset tool, then trash the Origin app in your Applications window. Empty the trash, restart your Mac, then re-download and install Origin. Hopefully that may fix it.

    If it isn’t an admin account then try updating through an admin account and see if that initiates the pop up.
  • gerryalert's avatar
    gerryalert
    6 years ago

    Hey! I tried your last suggestion but it didn't work or me☹️, what else could I do?

    -bad english, sorry.

  • gerryalert's avatar
    gerryalert
    6 years ago

    I tried this: Back up your Sims 4 folder (just in case) then run the Origin reset tool, then trash the Origin app in your Applications window. Empty the trash, restart your Mac, then re-download and install Origin. Hopefully that may fix it.

    But it didn't fix it:c.

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