Re: Lost Sims 4 Save Files on New Computer
I'm sorry to hear the issues you've been facing.
For more information/help please don't hesitate to Contact EA support.
Good luck 🙂
*Thread will be moved to The Sims AHQ.
Forum Discussion
1 Reply
EA_MaiEA Staff
Hi @Mdease,
Other games use the Origin Cloud to save the progress, but The Sims 4 doesn't use the Origin Cloud. Instead, saves are stored locally. You need to move the saves manually from the old computer to the new one if you want to keep them.
You can just move 'The Sims 4' folder you will find in Documents \ Electronic Arts from your MacBook, to the same location in your new MacBook Air.
Let us know if that helps, and don't hesitate to ask if you have any questions,
Mai
