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Re: Origin Crashing on Startup

@EHalden  Honestly, I'm not sure why Origin wouldn't properly download and install on your system.  Its recent issues were with Yosemite, not El Capitan (and Mojave, but that's another story).  You have enough free storage on your computer, although I suppose it's possible that you had much less before uninstalling TS4.  Still, you should be able to install Origin now, especially on a new user account.  (By the way, macbook airs don't have dedicated graphics cards, so you're not missing anything there.)

Hopefully someone with more knowledge about how Origin works on macs will have better advice for you, but in the meantime, you can try the other steps outlined in this troubleshooting thread:

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p/5371659#M3386

4 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved
    Thank you so much! I'll try anything at this point. I really appreciate all your help!
  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    I just ran tests on my hardware and software then cleared my caches again and it magically started working! I have no clue what exactly fixed it but I'm sure it was a combination of all of the advice.

    Thanks for your help!

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    7 years ago
    @EHalden

    Clearing the cache probably 🙂 If you use the reset tool it clears everything for you, it’s a very nifty script.

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