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Re: Sims 4 keeps crashing when accessing the Gallery

Hello,

 I am also having the same problem with the gallery crashing 100% of the time I have tried all the above suggestions. I have a macbook air. Please help!! I have also noticed that I do not have a file/ thread that says EAWebKit.so    (I have searched for hours).

lastCrash_63720966252.txt

4 Replies

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  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @Sydnee4

    Have you correctly followed the instructions for finding the EAWebKit.so file? You cannot just search for it.
  • laurenherider's avatar
    laurenherider
    6 years ago

    I have tried everything on this thread and more and the game still crashes when I open the gallery. 

  • xhallelux's avatar
    xhallelux
    5 years ago

    Hello, Having this problem as well and can’t find the EAWebKit file at all in my Framwork folder, it literally doesn’t exist for me

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