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Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago

[READ FIRST] Saves, CC/Mods or Library items disappeared? iCloud issues

ISSUE Saves One minute your game is working fine. The next you go to play and the Load Game button has disappeared, there seems to be no way to play an existing save. CC/Mods Newly added ...
null
file structure
icloud
mac
Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago

@Kimmyyslice 

Sims 4 doesn’t support cloud saves in Origin.

Please open Terminal and copy and paste the following command then hit Enter/Return:

find ~ -type d -name "*The Sims 4*" 2>/dev/null

After a little while it will return the results of the search. Please copy and paste the results in a post here.

Kimmyyslice's avatar
Kimmyyslice
4 years ago

/Users/ravenholmes/Library/Mobile Documents/com~apple~CloudDocs/Documents/Documents - Raven’s MacBook Air/Electronic Arts/The Sims 4

/Users/ravenholmes/Library/Mobile Documents/com~apple~CloudDocs/Documents/Electronic Arts/The Sims 4

/Users/ravenholmes/Applications/The Sims 4 Packs

/Users/ravenholmes/Applications/The Sims 4.app

/Users/ravenholmes/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app

ravenholmes@ravens-air ~ %   this is what is says but the dat I'm referring is from January 17 2022 at 11:01pm that's what I'm missing .

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @Kimmyyslice

    Your Sims 4 data is being stored in iCloud (Library > Mobile Documents), as per the link I previously gave you and have now merged your thread into. You need to follow the instructions for disabling iCloud Drive and store the Sims 4 folder locally in Documents > Electronic Arts

    If you do not understand how to do this after following the instructions and other links in the opening post on page 1, perhaps you can ask a friend or family member to help you?
    • Kimmyyslice's avatar
      Kimmyyslice
      4 years ago

      it tells me origin cannot open files of this type . when the original document come from origin

      • Kimmyyslice's avatar
        Kimmyyslice
        4 years ago

        its telling me it cannot opent his file in origin . i dont have anything on my cpu as far as pics i have enough storage its a brand new cpu. i dont even have my icloud drive on here . i copied the files from icloud and im afraid to delte the oroginal folder because nothing is working 

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