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Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago

[READ FIRST] Saves, CC/Mods or Library items disappeared? iCloud issues

ISSUE Saves One minute your game is working fine. The next you go to play and the Load Game button has disappeared, there seems to be no way to play an existing save. CC/Mods Newly added ...
null
file structure
icloud
mac
Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@alainamarie97

Have you tested each Sims 4 folder you have, presumably they contain all the usual data files and folders such as Saves, mods, tray, Options.ini, to see if they load in your game and which one may contain your missing saves?
alainamarie97's avatar
alainamarie97
2 years ago

all the folders except for one only had 1 mod in them. no save files or anything else. there is one with about 3 mods in it and some saves but none with everything in it. also my game keeps reinstalling all my packs when i start it up. my game says it’s repairing right now. which i’ve tried already and it didn’t help 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago

    @alainamarie97 

    A Spotlight/Finder search does not find the Sims 4 folder when it is in the correct location in Documents > Electronic Arts because it is hidden. No idea why, this is something between EA and Apple. Please open Terminal and copy and paste the following search command then hit Enter/Return:

    find ~ -type d -name "*The Sims 4*" 2>/dev/null

    After a little while it will return the results of the search. Please copy and paste the results in a post here. This is a thorough search of your Mac user account and will show us all directories with The Sims 4 in the title.

    • alainamarie97's avatar
      alainamarie97
      2 years ago

      /Users/alainahanning/Library/Mobile Documents/com~apple~CloudDocs/The Sims 4

      /Users/alainahanning/.Trash/The Sims 4 2.16.51 PM

      /Users/alainahanning/.Trash/The Sims 4

      /Users/alainahanning/.Trash/The Sims 4 2.20.50 PM

      /Users/alainahanning/.Trash/The Sims 4 2.16.28 PM

      MacBook-Air:~ alainahanning$

       

       

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        2 years ago
        @alainamarie97

        Thanks. That's pretty clear. There is a Sims 4 folder in your iCloud Documents folder, four in the Trash and that's it. Where did you think the rest were?

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