Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago

[READ FIRST] Saves, CC/Mods or Library items disappeared? iCloud issues

ISSUE Saves One minute your game is working fine. The next you go to play and the Load Game button has disappeared, there seems to be no way to play an existing save. CC/Mods Newly added ...
null
file structure
icloud
mac
ashleysarahi96's avatar
ashleysarahi96
New Novice
4 days ago

I did today's update and all of my families are gone! Seven years worth of families and saves!! All are gone. 😭

I don't even know what to do or feel.

 

Bluebellflora's avatar
Bluebellflora
Hero+
4 days ago

ashleysarahi96​ 

It's a very common issue after game updates and is most likely your iCloud Drive. See the opening post in this thread for further help.

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