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tooties0908's avatar
tooties0908
4 years ago
Solved

Red line when sims 4 game crashes

my sims 4 game crashes and a red line pops up and makes me get out the game , then in cas it’s always a glitch line popping up! Is there anyway I can fix this. And yes I have custom content and mods ...
mac
  • Bluebellflora's avatar
    Bluebellflora
    4 years ago
    @tooties0908

    Please try the clean folder so as to not waste unnecessary troubleshooting steps when the issue could be mod related.
tooties0908's avatar
tooties0908
4 years ago

It says nothing about a red line and my game crashing only about a mac and other stuff.

Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago
@tooties0908

You’re following the instructions to create a new Sims 4 folder. You have to test in a new clean game with NONE of your current saves/mods/settings etc. if you’re still getting the issue then it may be a problem with your Mac but troubleshooting is a process of elimination. This is step 1.

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