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  • I am not able to access my save folders in the EA document file. The Sims 4 file ONLY shows add-on content which is all numbered, rather than named. I have tried to locate these files on my desktop while the game was open to no avail. additionally I have already tried restarting my computer and repairing the game, which have also not worked. I am trying to uninstall some game packs, but I can't even identify which packs correlate with which files.

    I do not use any CC or mods, and my laptop is updated.

     

  • You’re in the wrong folder. Those are the game files; it sounds like you’re looking for user files (saves, mods, etc). That’s in Documents->Electronic Arts->Sims 4

    You won’t be able to find it via search, you have to go to it manually.

    [You can disable packs in the settings in the game’s main menu. If you just delete files, it will likely redownload them.]

    Edit: Sorry, the disable pack feature has worked for me on Mac, but it's definitely safer to follow Bluebellflora's advice if there have been bugs. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    23 days ago

    amberton111797​ 

    Do not use the new in-built disable packs feature. It is buggy for some Mac users. Instead please:

    1. Makes sure the game is closed
    2. Make sure Update games automatically is disabled in EA App > Settings > Download (toggle is off)
    3. Quit EA App
    4. Use Crin's excellent guide here to identify the Packs you want to uninstall and then simply trash them from the Sims 4 Packs folder, then empty the trash

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