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Anonymous's avatar
Anonymous
9 years ago
Solved

Sims 4- Play button greyed out

My sims 4 game automatically updated when i logged on and now the play button is greyed out and i can't play. i read other suggestions and they all say to clear out the cache, but can't figure out how to do that on my mac. I really don't want to have to uninstall the game and lose all of my data. please help! 

2 Replies

  • @Rachelrayy22

    Can you move out your Sims 4 folder from Documents > Electronic Arts onto your desktop and try loading the game again?

  • Anonymous's avatar
    Anonymous
    9 years ago

    It worked!! Thank you so much! 

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