Forum Discussion

1 year ago

Solved

sims 4 bundles and packs wont work!

okay so basically i have been having this same situation where all my in game sims 4 bundle's and pack's wont load or work and it tells me to restart the game but have no idea what that means but i have tried to clear my cache and so so so much more and nothing seems work i have gotten so frustrated i stopped playing for a year!! because of this can someone please help...!!!!!!

mac

Bluebellflora
1 year ago
@Yo_girl54

Remove or rename your Mods folder. Trash the localthumbcache.package file, repair the game then reload to see if it works.

3 Replies

Bluebellflora
Hero+
1 year ago
@Yo_girl54

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162

Please also post a screenshot of the error message.

What troubleshooting steps have you taken to try and fix this yourself?
Yo_girl54
1 year ago
this is one example of what it says and when i do load into the game none of the stuff is there i have them but there missing ive used the mod manager because im thinking i have to many mods i also have a macbook air...i have also used the a file mananger stuff like that and ive deleted my mods and it will still happen im really lost
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Bluebellflora
Hero+
1 year ago
@Yo_girl54

Remove or rename your Mods folder. Trash the localthumbcache.package file, repair the game then reload to see if it works.