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Bluebellflora
8 years agoHero+
Have you moved out your Sims 4 folder from Documents > Electronic Arts onto the desktop and then tried to launch your game?
4 years ago
i tried this and it never worked for me either. i dont know what to do because it was working just fine yesterday (12/28/21) but now its not.. all i get is a black screen and the music. please help!
- Bluebellflora4 years agoHero+
Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163