Forum Discussion

SheriGR's avatar
7 years ago
Solved

Sims 4 crashing lately... since gallery update?

I don't know if it's just me or what... Anyone else's game crashing more lately (maybe the last 7-10 days or so)? I'm on an iMac, and the system is not prone to crashes or being overwhelmed, even on...
  • puzzlezaddict's avatar
    puzzlezaddict
    7 years ago

    @SheriGR  Bluebellflora doesn't respond to PMs, and anyway she probably won't be around for a bit due to the time difference.  If you want to attach the crash log to a post here, you can do so using the "browse" button.  (Please don't post it into responses as text—it's far too long and will make the thread difficult to follow.)

    In the meantime, it's possible you have a corrupt file somewhere in your game folder.  I understand you don't use mods or cc, but certain cache files can fill up with old data and cause issues.  If you're not sure which files to delete, you can drag your entire TS4 folder out of Documents and onto your desktop.  When you launch the game again, a clean folder will spawn with no content.  You can then quit and copy your saves into the new folder from the old one.  If you get another crash, we can move on to some other troubleshooting steps.