Forum Discussion
7 years ago
My game was working fine until today, when I tried to launch it the icon bounced in the dock and then nothing happened.
I tried opening from Origin, and the game froze on the spinning plumbob screen. It froze my entire computer, I couldn't even force quit it and had to do a force shut down.
I tried everything, even backed up my saves, deleted The Sims 4 folder, and uninstalled and reinstalled both Sims 4 and Origin. Nothing worked ☹️
I didn't get the error message to download Legacy either, but I downloaded it anyway. My computer can support the new macOS but I haven't updated the software cause I don't want it to slow down my 2014 Macbook Air.
Have contacted EA but have not heard back yet.
If anyone has a solution please let me know!