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liv8102's avatar
5 months ago

Sims 4 Crashing on Loading Screen

Hey everyone, I am experiencing a problem with my Sims 4 game and need some help. I ran the game as normal a few days ago, saved and exited. Two days later I opened EA, downloaded an expansion pack, and went to run the game. The game did not get past the loading screen before crashing. I got this error in the crash report: 

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [21764]

Can anyone help? I have no clue why this is happening, I did not download any new mods. I am extremely unfamiliar with code so I have been unable to find an answer that is clear enough. 

I use a macbook pro (M1 2020 model) and a hard drive to run my game. I have not had any issue like this before, and have been using the hard drive for over a year now. Thank you in advance!

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