Sims 4 freezes my whole laptop when i try to load it - aug 16th update
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? the latest?
What expansions, game packs, and stuff packs do you have installed? all expansion packs, vampires, dine out, bowling, spa day, parenthood, outdoor retreat, jungle adventure,
Steps: How can we find the bug ourselves? i dont know
What happens when the bug occurs? My whole laptop freezes
What do you expect to see? sims to load up and not freeze my laptop
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system?
After the aug 16th patch my sims refuses to open, and ive tried taking my mods out completely but it still does the same thing. i go to origin and try to open sims and it works and the widgets starts bouncing but then my whole screen freezes up and i cant press on anything and have to shut my laptop down. im unsure of what to do