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Could you attach the lastexception file or copy/paste it’s contents here?
Could you set up a new user account on your Mac and see if you can launch the game in that account? Your Mac specs are weak and you would definitely benefit from upgrading to 8GB RAM but you should at least be able to launch the game on your machine.
Thank you for your help! I just tried setting up a new profile and the game still wouldn't start.
I should probably get a new computer soon, but it's in good shape and runs fine other than this issue (and tbh I can see on Activity Monitor that the memory pressure is fine even while the Sims is on) so I have to decide if it's worth it to upgrade mainly for games. It seems like it should at least run since I meet the minimum specs, even if they're on the low end. It's also odd that the game ran before July--I wonder if it's just growing incompatibility with older machines?
In any case, here's the lastexception file (for some reason it won't attach, so I'll paste below. Thank you for having a look!
edit: okay, so AS I posted this I tried one more time to open the game and it started for the first time in months. Weirdly, it's running super fast. I have no idea what changed.... I am not positive it'll happen again, but really odd!
the file:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>4394d3a9456301265d06d189</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2019-06-16 22:30:35</createtime><buildsignature>Local.Unknown.Unknown.1.51.77.1220-1.200.000.389.Release</buildsignature><categoryid>__init__.py:457</categoryid><desyncid>4394d3a9456301265d06d189</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: type object 'ComponentContainer' has no attribute 'set_last_user_directed_action_time') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 335, in _run File "T:\InGame\Gameplay\Scripts\Server\interactions\social\social_super_interaction.py", line 1631, in do_pre_run_behavior File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 4488, in cancel File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 4255, in _cancel_eventually File "T:\InGame\Gameplay\Scripts\Server\interactions\social\social_super_interaction.py", line 1549, in _cancel File "T:\InGame\Gameplay\Scripts\Server\interactions\social\social_super_interaction.py", line 1602, in _detach_from_group File "T:\InGame\Gameplay\Scripts\Server\socials\group.py", line 818, in detach File "T:\InGame\Gameplay\Scripts\Server\socials\group.py", line 1042, in _remove File "T:\InGame\Gameplay\Scripts\Server\socials\group.py", line 1056, in shutdown File "T:\InGame\Gameplay\Scripts\Server\socials\group.py", line 964, in remove File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 4488, in cancel File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 4255, in _cancel_eventually File "T:\InGame\Gameplay\Scripts\Server\interactions\social\social_super_interaction.py", line 1548, in _cancel File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 4420, in _cancel File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 4594, in _update_autonomy_timer_on_cancel File "T:\InGame\Gameplay\Scripts\Server\interactions\base\interaction.py", line 7115, in _update_autonomy_timer File "T:\InGame\Gameplay\Scripts\Server\objects\components\__init__.py", line 457, in exported_func AttributeError: type object 'ComponentContainer' has no attribute 'set_last_user_directed_action_time' rtim=0</desyncdata></report>
<report><version>2</version><sessionid>4394d3a9456301265d06d189</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2019-06-16 23:01:28</createtime><buildsignature>Local.Unknown.Unknown.1.51.77.1220-1.200.000.389.Release</buildsignature><categoryid>posture.py:1971</categoryid><desyncid>4394d3a9456301265d06d189</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (RuntimeError: Posture Exit(posture_CarryNothing:4068) called multiple times without a paired entry. Sim: ) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run File "T:\InGame\Gameplay\Scripts\Server\postures\posture.py", line 1983, in _do_end File "T:\InGame\Gameplay\Scripts\Server\postures\posture.py", line 1971, in get_end RuntimeError: Posture Exit(posture_CarryNothing:4068) called multiple times without a paired entry. Sim: rtim=0</desyncdata></report>
</root>
- Bluebellflora6 years agoHero+
- 6 years ago@Bluebellflora Hi, sorry, that's what I meant by "new profile." Same issues.
- 6 years ago@wildflowermural The crash file you posted is pretty dated. Is there anything fresher? What version of The Sims 4 client are you using? You can get the version from the Default.ini file if you're unable to get to the main menu.