Forum Discussion

extomatom's avatar
extomatom
Seasoned Novice
3 years ago
Solved

Sims 4 high school years

Every time I load up sims 4 high school years, it says that I need to download it to play it, but I've already installed it. The only way I could play was if I repaired all the games and clicked the little play button in high school years, but I don't want to keep doing that. How do I fix this? 

mac
  • Bluebellflora's avatar
    Bluebellflora
    3 years ago
    @extomatom

    Thanks, everything looks fine with the installation.How much internal storage do you have left on your Mac? About This Mac > Storage tab.

    Make sure Origin is closed then open the Sims 4 Packs folder (same location as the base game is installed) and trash the EP12 folder.

    Next, download and run the Origin reset tool - https://help.ea.com/en/help/origin/origin/how-to-reset-origin-on-mac/

    Then open Origin, click on the game in your games library, find the HS pack in the Expansions and click download. This will re-download the pack and hopefully fix it.

15 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @extomatom

    Yes, I know what Origin is but I'm asking where your games are installed to, normally your user account Applications folder, and if you've trashed any files and folders in the Sims 4 Packs folder.
  • extomatom's avatar
    extomatom
    Seasoned Novice
    3 years ago

    Oh I’m sorry for the misunderstanding and no I don’t see the sims 4 in my application folder 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago

    @extomatom 

    Thanks.

    Please open Terminal and copy and paste the following command then hit Enter/Return:

    find / -type d -name "*The Sims 4*" 2>/dev/null

    After a little while it will return the results of the search. Please copy and paste the results in a post here.

  • extomatom's avatar
    extomatom
    Seasoned Novice
    3 years ago

    Whats terminal and where do i find it?

  • extomatom's avatar
    extomatom
    Seasoned Novice
    3 years ago

    This what came up

    /Library/Application Support/Origin/LocalContent/The Sims 4

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,154 PostsLatest Activity: 8 hours ago

Community Highlights