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tokyoes's avatar
tokyoes
Seasoned Traveler
4 years ago
Solved

Sims 4 Keeps Freezing on Loading Screen when Entering a Household in a Save.

Hello! I need some help please. My game is crashing for one of my saves that I really like. When: Loading the game via Origin - WORKS Accessing the Sims 4 Gallery - WORKS Loading the save file - W...
mac
  • Bluebellflora's avatar
    Bluebellflora
    4 years ago

    @tokyoes 

    Fixed it in my game - move the family out and into another lot (I moved them into a lot in Mt. Komorebi) then load that lot. Whilst on the lot move them back into the lot in Brindleton Bay using the Move option on the phone:

Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago
@tokyoes

I've tested the save. It froze for me too at the loading screen after I pressed play for that household. I tested in a new vanilla Sims 4 folder.

What is your origin ID, is it tokyoes?
tokyoes's avatar
tokyoes
Seasoned Traveler
4 years ago
@Bluebellflora Yes, my origin ID is "tokyoes".
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago

    @tokyoes

    Could you change your avatar from a custom one to a generic EA one and then try to load the save?

    Edit - Avatar in Origin, not here 🙂

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        4 years ago
        @tokyoes

        Still crashing?

        I managed to load the lot in build mode, not live mode. I think there's an issue with the family, the lot is fine.
    • tokyoes's avatar
      tokyoes
      Seasoned Traveler
      4 years ago
      @Bluebellflora Yeah, I still can't play households in the save file. It must be corrupted because I don't have this issue with my other save files (hopefully). Is there a way to "un-corrupt"/ fix the save file?
      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        4 years ago

        @tokyoes 

        Fixed it in my game - move the family out and into another lot (I moved them into a lot in Mt. Komorebi) then load that lot. Whilst on the lot move them back into the lot in Brindleton Bay using the Move option on the phone:

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