Sims 4 keeps quitting unexpectedly
I've been having an issue for awhile now where my Sims 4 game keeps "quitting unexpectedly". There doesn't seem to be any particular time or moment when it quits, although I can't usually play longer...
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Thread 18 crashed with X86 Thread State (64-bit):
rax: 0x00000001309815a0 rbx: 0x0000000000000000 rcx: 0x00000001346d4688 rdx: 0x0000000130077210
rdi: 0x0000000177164870 rsi: 0x000000018006bcb0 rbp: 0x000070000b054bf0 rsp: 0x000070000b054b00
r8: 0x000000013008cb60 r9: 0x000000013008cd00 r10: 0x0000000000000e88 r11: 0x5e44ccf461782cd0
r12: 0x0000000000001388 r13: 0x0000000000000000 r14: 0x00000001300771f0 r15: 0x0000000130077210
rip: 0x000000012fe2b780 rfl: 0x0000000000010202 cr2: 0x00000001346d46a0
Logical CPU: 1
Error Code: 0x00000006
Trap Number: 14
Could you disable Origin in-game and see if that helps. Are your graphics settings maybe a bit too high, have you tried lowering them to see if it makes a difference?
I turned off Origin in-game and turned the graphics down to low, but it still quit on me unfortunately! Thanks for the suggestion though!
- @AmyLouiseMW
Ok. Couple more things to try:
1. Run the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
2. Create a new user account on your Mac and see if the game performs better in that account. Try a new, vanilla game first before copying over your saves.I tried both those things and I thought briefly that the new user account had solved things, but alas it still unexpectedly quit on me after a few plays.
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