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thatsbeans's avatar
5 years ago

Sims 4 Mac issues/Help!

Hi there so I'm not really good/familiar with forums and threads but I will try my best. If anyone could help me it would be MUCH appreciated. So im having issues starting up Sims 4 on my Mac, I know they are notorious for having issues like these but I cannot figure out what is making it not work like this. When I try and run/play the game it'll load the first 10 seconds and then immediately crash and kick me out giving me an error message giving me the "problem report" and also asking if I want to reopen the game. I play with mods and I'm 99.9% that its one of the Script mods causing issues. I tried taking them all out and it still gave me the same issue/crashing problem. I also tried to see if it was my save files acting up so I took them out and there was no issue. THEN LASTLY I then tried using the technique where you make a new EA game file/sims game and it did work until I changed the game options to enable script mods. And now its doing the same issue again where I cannot even load into the game to change options. Can anyone help me please its super frustrating x.x

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago
    @thatsbeans can you try moving your save and mods to your desktop and running a repair on Sims Via Origin?

    - Go to my game library > right-click Sims 4 > select repair
  • @EA_Illium 

    Just tried and no luck unfortunately /: 

    Its the weirdest thing-cause even with my mods folder removed it crashes. The only time it did start up again was when I took my Sims 4 file out of my EA folder and it basically created a new Sims 4 file/Game. Then it started no problem. I did slowly move my mods and my save files over to the new Sims 4 file but then I had issues when I enabled script mods /////:

  • @EA_Illium Idk if this will help but this was the report!

    Process: The Sims 4 [2923]

    Path: /Users/USER/*/The Sims 4.app/Contents/MacOS/The Sims 4

    Identifier: com.ea.mac.thesims4

    Version: 1.0 ⚽

    Code Type: X86-64 (Native)

    Parent Process: ??? [1]

    Responsible: The Sims 4 [2923]

    User ID: 501

    Date/Time: 2020-12-09 11:32:54.761 -0700

    OS Version: Mac OS X 10.15.7 (19H2)

    Report Version: 12

    Anonymous UUID: C85B8B9B-7A58-DA48-13DC-4EB0508EAA3A

    Sleep/Wake UUID: A4188C91-309A-453C-9F0C-331649010E74

    Time Awake Since Boot: 9900 seconds

    Time Since Wake: 2900 seconds

    System Integrity Protection: enabled

    Crashed Thread: 27

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: KERN_INVALID_ADDRESS at 0x000000013ad62570

    Exception Note: EXC_CORPSE_NOTIFY

    Termination Signal: Segmentation fault: 11

    Termination Reason: Namespace SIGNAL, Code 0xb

    Terminating Process: exc handler [2923]

    VM Regions Near 0x13ad62570:

    VM_ALLOCATE 000000013ac83000-000000013ad03000 [ 512K] rw-/rwx SM=PRV

    -->

    VM_ALLOCATE 000000013ada6000-000000013b129000 [ 3596K] rw-/rwx SM=PRV

    T
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @thatsbeans

    It's one or more of your scripts Mods. You need to add them back in one by one, testing the game after adding each one to see which is the culprit.

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