Sims 4 not responding on MacBook Air
Hello , I’ve tried everything can think of to get my sims to open but it won’t open. When I click on it a message saying it’s “unresponsive” pops up. When I let it load for a while it does eventually...
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@Bluebellflora wrote:Try a new clean Sims 4 folder as instructed here - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
What is the exact model Mac you have? Apple > About This Mac.
I tried a clean Sims 4 folder and sadly it’s still the same result. I have a MacBook Air M1 2020 MacOS Sonoma 14.2.1. When I click on Origin to open my game it says it’s unresponsive but if I let it load for a while it eventually opens but it’s hard for me to save and close it back when I’m done playing. Could this maybe be a storage problem? I just upgraded to 2TB (iCloud storage) .
@uhohbackagain999
You need internal storage available, not iCloud, because the game only saves locally.
Did you move any files from the old Sims 4 folder into the new one?
Did you allow all access requests to the Documents folder and other locations when installing and running the game for the first time?
You need internal storage available, not iCloud, because the game only saves locally.
Did you move any files from the old Sims 4 folder into the new one?
Did you allow all access requests to the Documents folder and other locations when installing and running the game for the first time?
No , I removed my mods to my desktop and generated new folders and files for everything else . Even when I take my mods folder out of my game and try to open it that doesn’t work. I honestly believe it’s the MacBook itself because I’ve tried everything else . Yes, I allowed access . I even download the origin reset tool and nothing works .
- @uhohbackagain999
"Even when I take my mods folder out of my game and try to open it that doesn’t work" - this is why a completely clean Sims 4 folder should be tested and not just removing Mods. Maybe your saves are corrupted.
You say you've tried everything else, did this include setting up a new user account on your Mac and seeing if the problem persists in that user account?
The Origin reset tool is separate to the game, it doesn't touch Sims 4 files, only Origin files. If you think there's a problem with your Mac maybe you can make an appointment to go and see Apple?
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