Forum Discussion

1 year ago

Solved

Sims 4 on Mac won’t launch:

I have sims 4 on mac and nothing will work in making it launch,

ive tried uninstalling and installing again, restarting my computer, moving the folder from applications onto my desktop, deleting the mods folder, the reset origin tool, the repair tool in the EA app

does anyone have any insight/advice??

Thank you!!

mac

Bluebellflora
1 year ago
@1Lorna

Look at your file path and look at mine 🙂 so long as your iCloud Drive isn’t full you won’t have any problems with it being in your Documents folder. Documents > Electronic Arts > The Sims 4 > saves.

Not:

Desktop > The Sims 4 > saves

7 Replies

Bluebellflora
Hero+
1 year ago
@1Lorna

Moving what folder from your Applications folder to the desktop? If it was the game installation move it back.

Follow these steps to try and launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163

Does it load?
1Lorna
1 year ago
This worked! But I have moved my saves folder into my new sims 4 folder, and the saves aren't accessible. Any advice? Thank you
Bluebellflora
Hero+
1 year ago
@1Lorna

Great! Did you put the individual saves into the newly created saves folder or directly in the new Sims 4 folder? Don't put the old saves folder within the new saves folder, it has to be the files only.
1Lorna
1 year ago
Ok put the individual saved files into the newly created 'saves' folder, but no luck
Bluebellflora
Hero+
1 year ago
@1Lorna

Can you post a screenshot from Finder with the file path clearly visible at the bottom, like this:

To enable the path bar in Finder click on View > Show Path Bar.
1Lorna
1 year ago
Thank you
Bluebellflora
Hero+
1 year ago
@1Lorna

Look at your file path and look at mine 🙂 so long as your iCloud Drive isn’t full you won’t have any problems with it being in your Documents folder. Documents > Electronic Arts > The Sims 4 > saves.

Not:

Desktop > The Sims 4 > saves