Forum Discussion
Thanks!
Thank you @galexandrakis, that would be helpful. We will be here whenever you have the opportunity to test 🙂
- 8 years ago
Ok! I tested it. It seems as though it is the whole game running slowly, regardless of the save game I am using. I hope there is a way to remedy this!
Thanks! 🙂
- 8 years ago
Hello there, @galexandrakis
There's kinda low wiggle room here as to what you can do to fix your game, so I messily copied down a few things you can try. Hope this helps!
Do you have any mods or CC downloaded? This could be the problem with your game running slowly.
Play in windowed mode, as this is known to reduce lag.
The Sims is often known not to work on High Sierra, the best thing you can do is contact customer support.
Could your computer have too much storage? Sometimes this can affect gameplay. Same goes for old computers.
Try switching to 32-bit mode.
Untick Online features and share user data in the options menu.
Make sure that you lower the storage TS4 is taking up, it looks like the problem. You need at least 10GB for TS4. (9 for the game and 1 additional GB.)
Please provide your RAM in this forum as well.
Happy simming!
-Tiffany- 8 years agoThanks a bunch, I will definitely try all of these. I have 16GB of RAM. How do I change the amount the Sims takes up?
- EA_Mai8 years ago
EA Staff
Hi @galexandrakis,
Did you also have the opportunity to test if the game runs the same if you open it just after restarting your computer?
16GB of RAM is more than enough to run TS4, as long as you don't have other applications running at the same time.
I believe what @Spxcebuns meant when telling you you need more than 10GB was that you needed that free space in your hard drive. So to make sure the game has enough, just take a look to your available free space. Is your hard drive almost full?
-Mai- 8 years agoI did and it didn't change for some reason. And yes I have 73GB left in my hard drive.