sims wasn't loading and tried fixing it now everything is gone

@neffi06

The scratch folder is created when you launch the game and automatically deletes when you quit the game. If you have a scratch folder it means your game has crashed/frozen at some point and the game hasn’t deleted it.

You should delete the scratch folder.

@Bluebellflora okay so do i now move them into the save folder, because right now theyre under all the folders

@neffi06

See my explanation here https://answers.ea.com/t5/Technical-Issues-Mac/sims-wasn-t-loading-and-tried-fixing-it-now-everything-is-gone/m-p/13420325#M59738

If you’re finding it difficult to navigate your Mac do you have someone who can help you in person? I think it would be very helpful.

@Bluebellflora no sadly no one else in my family uses apple, ive either way moved them into the save folder in the finder, all of them are now in the save folder in the Documents > Electronic arts > the sims 4 > saves. Is it now fine to open since theyre all in there

@neffi06

I can’t see the file path in your screenshot so can’t tell but why not load the game and find out? 🙂

@Bluebellflora alright hope it works otherwise ima be sad

@Bluebellflora okay so most of it is back but it is still missing my most recent content and builds ive done

@neffi06

Maybe you’ve lost your most recent saves. You could always check your iCloud https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Saves-CC-Mods-or-Library-items-disappeared/td-p/10242133

@Bluebellflora yeah i dont have icloud, the only apple item i have is this computer and it is my school computer so i dont have any personal things on it, and also when i go into the save folder the one from jan 18th is there which is my most recent save

@neffi06

If you’re playing the Sims on your Mac isn’t that personal? Unless it’s part of a school project.

iCloud is part of macOS.

I can’t help you further but I think you would benefit from doing some research on using a Mac and how the operating system works. I feel that is your biggest hurdle at the moment. Also read the stickied Mac FAQ thread in this forum to understand how the game works and is installed.

@Bluebellflora okay, thank you so much