Forum Discussion

HKLuggar's avatar
HKLuggar
Rising Newcomer
8 days ago

Some but not all save files missing (Mac)

I play on a Macbook.

I last played Sims 4 sometime in May or June. A few days ago I wanted to play again. I let the game update. When I got in I realised that it was an old version of my game (I have quite a few families on the go and there were toddlers who were teens last time I played).

I looked in my saves folder and the most recent saves I have are from April.

I have not touched that folder since I last played in May/June. 

I have searched my icloud drive and the more recent saves are not there. They are not in trash and I've searched in terminal and not found any additional place to look that I have not already tried. I've removed mods and repaired the game.

I have seen other posts about all save files disappearing but I don't understand why for me only the most recent ones are missing.

I also had to reinstall all my EPs yesterday as that folder was suddenly empty, despite it having been fine the day before. No idea why that happened either.

I can open the game and build and save. It's just like my game reset itself to April. I play intensely for short bursts so those missing few weeks included a lot of progress I have now lost.

icloud

3 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 days ago

    HKLuggar​ 

    Ok. A second pair of eyes is always helpful on Terminal output so sharing here would be useful, I don't need to know your user account name, you can remove that. Or DM it to me if you aren' comfortable putting it here. You could also try a whole search of your Mac and not just of your user account:

    find / -type f -name "*Slot_*" 2>/dev/null
  • HKLuggar's avatar
    HKLuggar
    Rising Newcomer
    7 days ago

    I used

    find ~ -type f -name "*Slot_*" 2>/dev/null

    The output was a long list including in my documents, my icloud and my trash - all places I've already checked multiple times and the May/June files are not there, only the April versions and the new one when I checked the game is able to save now.

    Trash was because I copied the files to a new folder when I was trying to troubleshoot - I only deleted the copied files not the originals from my saves folder.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    7 days ago

    HKLuggar​ 

    HKLuggar wrote:

    I've searched in terminal and not found any additional place to look that I have not already tried

    Which specific command did you use? What was the output in Terminal?

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,182 PostsLatest Activity: 4 minutes ago

Community Highlights