I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:
[ed35e0ea:29f00e76:00000000:18a1dd51]
I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please
(Edited title showing as added to the compiled list - Bluebellflora)
I'm seeing that this question has been asked since 2013 and even up to 2016. The only answers posted are for windows 10 - well I'm not using windows I'm using a Mac so the quick fix for everyone else hasn't worked for me.
I've erased my mod folder and there is no cache to clean. I just wanted to play a game I've been playing since I was a child.
Unable to start:
The Simsโข 4 is already running.
[ed35e0ea:29f00e76:00000000:18a1dd51]
The Sims 4 was released for Mac in February 2015 so any threads before then relate to Sims 3. That issue is due to unsupported graphics cards as Sims 3 is not compatible on post-2013 Macs without editing some game files.
Are you having issues with Sims 3 or Sims 4? Have you tried quitting the game process in Activity Monitor?
I need help. I've done a poop ton to to avoid deleting the sims yet again. I had trouble on my old mac and had to delete my whole game.
I don't understand I haven't been able to go on sims for 3 weeks plz help me
I have a Mac so can't do the thing on pc
I NEED HELP
NOW
PLZ
XXX
Are you playing in Windows on your Mac? Or in macOS? Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Can you please run the Origin reset tool. If it still doesn't work try this:
Playing in macOS.
I have a MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) which i believe meets the requirements for the game. I have already reset origin once before, which did not help, and I cannot find the sims 4 under applications. I just reinstalled the Sims 4 and still cannot find it under applications.
This is exactly my problem as well. Very frustrating.
pls help I did this and can't find how to re download from origin ;(((((((
So, I know I'm super late.... but I've been having this same problem for a week now.
I just found a way to fix it and not lose any of your data! So for future reference....
1) go to your finder and your document. There should be a folder labeled Electronic Arts.
2) go in that folder and find your folder labeled Sims 4. Inside this folder you'll find your mods, downloads, cache, and another folder labeled saves.
3) drag the entire electronic arts folder to your trash.
4) Now in your finder that folder should have been replaced with another, go in to where you find the Sims 4 folder in your finder
5) Now open your trash and go into where you find the saves folder again
6) Lastly, drag your saves folder from the trash to replace the one in your new Sims 4 folder.
You have now fixed the problem AND kept all your data.
Omg this worked!! THANK YOU SO MUCH
This worked!! I just moved the electronics folder to my desktop instead of trash and that worked better! Thank you!
This fixed it for me!!!!! Thank your so much!
Unable to start:
The Simsโข 4 is already running.
[ed35e0ea:29f00e76:00000000:18a1dd51]
When I try to open Sims 4 this prompt comes up.
I have tried updating, exiting everything, reinstalling etc...
any ideas?
I had this happen I play on Mac I think you should
1 uninstall
2 reboot
3 BACK UP YOUR SAVES
OH MY GOD THANK YOU SO MUCH!!! I have been searching for an answer for hours and this is the ONLY answer that worked!!!!! Bless you, you are a godsend
first try to delete userdata.lock file
you can find it on documents=>EA folder => the sims 4 folder
thank you!!!
To solve "the sims 4 is already running" with the error code [ed35e0ea:29f00e76:00000000:18a1dd51] on mac:
1 - Go to system preferences.
2 - Go to security and privacy.
3 - Click files and folders.
4 - Make sure the documents folder box is ticked under the sims.
This should work if you've accidentally denied access to something when loading the game like I did.
Hope this helps some people!
THANK YOU SO MUCH!!! this worked for me. i was freaking out there for a sec LOL!
I have a MacBook Air running macOS Sierra 10.12.6
Installed a new Sims4 yesterday.
I can't get past "The Sims4 is already running:
ed35e0ea:29f00e76:00000000:18a1dd51
I've done mac updates, reinstalled both the game and origin. I'd appreciate any suggestions. ๐ Thanks
Thanks for your help, but I had already tried that from previous posts.
Good news though. After a full day of various work-arounds I tried making a new user account and opening it from there. Worked first time! A crazy-easy solution. I'm not sure why it works, but it does. Yeah!!!
Thanks again.
@Red13Flash wrote:I have a MacBook Air running macOS Sierra 10.12.6
Installed a new Sims4 yesterday.
I can't get past "The Sims4 is already running:
ed35e0ea:29f00e76:00000000:18a1dd51
I've done mac updates, reinstalled both the game and origin. I'd appreciate any suggestions. ๐ Thanks
If anybody is still having problems with this, the problem is your privacy settings not allowing access to Sims 4. Go to your security and privacy settings (firewall) and allow Sims 4 to gain access with all documents and files of your pc or mac.
i started having this problem when I accidentally hit โdont allowโ on a prompt to open Sims 4.
IT WORKEDDDDD LOVE LOVE LOVE YOU THANK YOU SMMMMM ๐ญ๐ญ๐ญ๐๐ป๐๐ป
ALREADY RUNNING SIMS 4 SOLVED
I've had the sims since 2017 and I recently started playing more often now. Ever since I started playing in 2019 I haven't been running the sims through Origin, and I've gotten the ''already running'' on my Mac. Launching The Sims 4 app itself by clicking it is im pretty sure what caused it to make the already running show up (from my experience). What you need to do is click Origin and play the sims through there I've been doing that and noticing that I don't get the error code anymore. Make sure your Origin is always up to date as well. I hope this helps!!!
Thank you!!!! โค
I know there are a couple of other posts already on here about this exact same problem but they are either quite old, they don't have answers, or the answers that I've tried don't work or they require me loosing all my previously saved games which I am trying to avoid. I know how to get the game itself working again but I want to find a solution that allows me to start where I left off.
I played the game just yesterday with no problems and I haven't updated my computer recently.
Here are my specs:
I am a MEGA AMATEUR when it comes to computer stuff (like I don't know what RAM is or how to clear a cache) and I'm really looking for a simple/straight forward answer if anyone can. I have almost 300 hrs into my game and will be really sad if I lose all my work. Thanks!
I have been unable to play the sims 4 for quite a long time because when I try to open it through origin on my laptop, a pop up appears telling me that the game is already open. I can tell it is not open and refuses to open since it seems to think I'm already playing. I deleted the sims 4 and origin from my laptop, re-downloaded and the problem continues. I contacted tech support with no solution available. I've seen other people with similar experiences but no one else I've seen mentioned the game "already running" issue.
