Forum Discussion

Hero+

2 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...

external drive

launching

Anonymous

8 years ago

I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:

[ed35e0ea:29f00e76:00000000:18a1dd51]

I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please

(Edited title showing as added to the compiled list - Bluebellflora)

mlkhny

9 years ago

I'm seeing that this question has been asked since 2013 and even up to 2016. The only answers posted are for windows 10 - well I'm not using windows I'm using a Mac so the quick fix for everyone else hasn't worked for me.

I've erased my mod folder and there is no cache to clean. I just wanted to play a game I've been playing since I was a child.

Unable to start:

The Sims™ 4 is already running.

[ed35e0ea:29f00e76:00000000:18a1dd51]

Bluebellflora
Hero+
9 years ago
@mlkhny

The Sims 4 was released for Mac in February 2015 so any threads before then relate to Sims 3. That issue is due to unsupported graphics cards as Sims 3 is not compatible on post-2013 Macs without editing some game files.

Are you having issues with Sims 3 or Sims 4? Have you tried quitting the game process in Activity Monitor?
- mlkhny
  9 years ago
  It's definitely the sims 4 - I guess that error message has been around for a while then.
  It wasn't the graphics or anything like that. Something wrong with the files...
  EA left me to hang and hung up on my multiple times until I got right pissed and fixed it by my damn self.
  If anyone wants to know how I did it, I'll let em know. But I don't wanna help this whack site that couldn't help me...
  If you do need help with this exact thing though lemme know!
  - Bluebellflora
    Hero+
    9 years ago
    @mlkhny
    
    That's great that you fixed it and it would help others if you could post on here what you did to fix it. This site is players helping players 🙂
tcup21
6 years ago
I need help. I've done a poop ton to to avoid deleting the sims yet again. I had trouble on my old mac and had to delete my whole game.
glasb0r03va
6 years ago
I don't understand I haven't been able to go on sims for 3 weeks plz help me
I have a Mac so can't do the thing on pc
I NEED HELP
NOW
PLZ
XXX
- Bluebellflora
  Hero+
  6 years ago
  @glasb0r03va
  
  I need a lot of things but I find that shouting (typing in all caps) and demanding doesn't always get me what I want.
  
  What 'thing' on a PC are you referring to?
  
  What is the exact problem you are having?
  - Majakirkedal
    6 years ago
    Hey I have the same problem, I just bought sims 4 a week ago, I have been playing 3 times, and now it says "the game is already running". I have tried repairing it in origin, that didn't help. I moved the sims 4 folder (I found in electronic arts) to my desktop, and it worked. But now I have to start all over. Nothing was saved. I can only play a couple times in the new game, before it starts saying "the game is already running" again. In that way I have to start over every third time. Can you please help me?
alexispearls
3 years ago
Hi I am having this exact issue and SUPER annoyed. Can you help me fix it? issue still happening in 2023.