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Anonymous
9 years agocan you please let me know how you fixed this?? I'm on mac and i too can't seem to find a solution its driving me nuts!!!
TIA
Bluebellflora
9 years agoHero+
Can you open Activity Monitor, select the Sims 4 and then click on the grey X in the top left corner (not the red X) to quit the process?
- 9 years ago@Bluebellflora
@munkjohanne
@AlDanDylan
@jacintaleee
Hi you guys. Your replies all went past me and into my junk folder. I'm sorry but I'm here to spill the beans!!
So something was corrupted. I was lazy and didn't find out what it was specifically but here's what I did and the problem went away.
If you're on a Mac and you get this error this is what to do:
Close the game (and anything else that's open // save whatever was open)
Log out of your Mac profile (press the Apple in the top left corner and go down to log out)
Create a new profile (Don't worry you won't need to keep it, it's just for the brand spanking new settings and files)
Go into your new Mac profile
In your files section locate the folder (Electronic Arts) containing the sims 4 game.
Copy that folder and all of its contents onto a USB
Log out of your newly created Mac profile
Log onto the one you usually use (the one you use to play the sims 4)
Locate your Electronic Arts folder and delete it***
((***If you have specific mods you want go into your Mods folder and place the ones you want onto your USB))
Now take the mint (untouched) Electronic Arts folder and copy and paste it where the old one was.
You should now be able to play the game :D
((***for the mods make sure the game works first and then log out and add your mods to the new mod folder))
Happy Simming you guys,
Maxis I'm still giving you guys the finger for hanging up on me, I haven't forgotten <.<- Bluebellflora9 years agoHero+
@mlkhny @munkjohanne @jacintaleee @AlDanDylan
The Sims 4 folder in Documents > Electronic Arts can be newly created by simply moving the current one to the desktop. The game will automatically generate a new one with default settings and no saves/CC/Tray/Mods etc. which could be corrupted/incompatible. It's the first trouble shooting step in the help thread 🙂
- 6 years ago
@Bluebellflora your solution worked for me! thank you so much <3
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